Oconomowoc Utlities has several convenient methods for you to pay your utility bill.

Pay in Person

Customers can make payments in person at the utility office, located at 174 E. Wisconsin Avenue - City Hall, during normal business hours, 8:00 a.m. to 5:00 p.m. We also provide an after hours drop box located next to the entrance doors on St. Paul Street.

There is also a Pay Station at the 1st Bank of Oconomowoc.

Pay Automatically

Payments can be automatically withdrawn from your checking or savings account.

The automatic payment plan will help you in several ways:

• Saves you time because there are fewer checks to write.
• Helps meet your commitment in a convenient and timely manner - even if you are on vacation or out of town.
• Maintains good credit - your payment is always on time and there are not lost or misplaced statements.
• Saves postage.
• Easy to sign up for, easy to cancel.

Budget Billing

Most of us have higher electric bills during the summer and winter months and lower bills in the spring and fall. These fluctuations can make budgeting for your utility bill difficult. Many Oconomowoc Utilities customers have already elected to take advantage of this budgeting program.

Oconomowoc Utilities’ budget billing program allows you to even out your energy costs over the course of a year through a fixed payment each month. With this payment plan, you will not experience high bill surprises in the months you use the most electricity and your budget is easier to manage. Every September, we reconcile your account, so there are no surprises at the end of the year.

Qualifying is easy. Call our utility billing department at (262) 569-2198 to request budget billing.

Bill Payment Assistance

For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. In fact, there are people right here in our community who cannot afford the energy to meet their basic needs.

For those who cannot afford such an expense, this can lead to difficult decisions about how to allocate their limited resources. Our local Energy Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden that they face.

If you believe you or someone you know may qualify, we encourage you to establish your income eligibility through the federally funded Wisconsin Home Energy Assistance Program (WHEAP). To learn more about the WHEAP application process, customers should contact Waukesha County Social Services at 262-549-9666, 8 a.m. to 4 p.m. If approved for WHEAP, you will receive more information about your eligibility for our Energy Assistance Program at that time.

Our Energy Assistance Program is funded with the portion of Public Benefits dollars specifically set aside for income-qualifying individuals and families.